Modernized Data Reporting Dashboard for a Leading UK-based Insurance Provider

Modernized Data Reporting Dashboard for a Leading UK-based Insurance Provider

About the Client:

The client is a leading UK-based specialty Insurance provider, with an expert team of highly skilled and experienced underwriters and a balanced, geographically diverse, portfolio of business.

The Business Need:

The Client faced the following challenges in their Data Reporting and Visualization landscape:

  • The client’s earlier reports & dashboards were built with SSRS and Datazen which limited usage due to low interactivity
  • UWs stored key customer information related in spreadsheets and notes.
  • Data was mostly delivered only at the policy-level, which hampered discussions of UWs with customers
  • The existing dashboard did not provide a complete view of customer base and Key Performance Indicators (KPI)
  • Critical information was often not available with UWs for their discussions with Brokers / CROs

Key Business Outcomes from our Partnership:

  • The comprehensive exploration dashboard delivered generated insights based on numerous key measures and dimensions
  • Enabled a complete view of the customer database to explore with enriched data to enable cross-sell opportunities
  • Provided enriched information about client at local/ domestic/ global levels from a single screen
  • Enhanced UWs ability to negotiate effectively with Brokers and CROs for better pricing and share during renewals

Download this success story to learn how Hexaware partnered with a leading Insurance provider to build an under-writing (UW) Customer 360 Exploratory Dashboard to generate insights based on several measures and dimensions.

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