Mobile Website Testing for a Leading British Retailer

About the Client

The client is a leading British multinational grocery and general merchandise retailer who operates a home shopping service through a website for desktop users and a mobile web application for mobile devices.

The Challenge

The client wanted to achieve the following:

• Reduce testing time
• Increase the amount of test cases
• Improve the overall system quality without affecting testing time
• Identify an expert testing technique to avoid losses in customer value due to defects in production
• Swift execution of continuous enhancement releases, especially for testing multiple devices with multiple operating systems.

Value Delivered

• Enhanced test coverage and reduced regression testing time for the applications by 85% per cycle across devices
• Reduced test design efforts by 65% and maintenance efforts by 78%, by implementing a scriptless test approach
• Significant increase in the business satisfaction index due to improvement in quality with 99.5% Defect Detection Efficiency
• Increased brand visibility for client products as per social media data analytics, due to  increase in velocity of the release deployments