About the Client
The client is a leading British multinational grocery and general merchandise retailer who operates a home shopping service through a website for desktop users and a mobile web application for mobile devices.
The Challenge
The client wanted to achieve the following:
- Reduce testing time
- Increase the amount of test cases
- Improve the overall system quality without affecting testing time
- Identify an expert testing technique to avoid losses in customer value due to defects in production
- Swift execution of continuous enhancement releases, especially for testing multiple devices with multiple operating systems.
Value Delivered
- Enhanced test coverage and reduced regression testing time for the applications by 85% per cycle across devices
- Reduced test design efforts by 65% and maintenance efforts by 78%, by implementing a scriptless test approach
- Significant increase in the business satisfaction index due to improvement in quality with 99.5% Defect Detection Efficiency
- Increased brand visibility for client products as per social media data analytics, due to increase in velocity of the release deployments
