Business Process Services Case Study Intelligent Automation for a leading GDS provider in North America Our client, a leading GDS provider for air bookings was looking to automate the creation and maintenance of their contracts. Hexaware’s assessment team examined the processes to realise significant effort disbursement in the various areas and then successfully implemented the solution in 18 weeks with creation of three sets of BOTs for the entire process. Key benefits delivered are: 100% accuracy in incentive pay-out Provision of data extraction from documents of 13 different languages using Cognitive OCR