Business Process Services Case Study Automation Center of Excellence Enablement for a leading vehicle financial services organization Establishing an Automation Center of Excellence (CoE) significantly helps in accelerating business transformation. Realizing this, our client who is into vehicle auctions and dealer vehicle floorplan financing, decided to entrust us with the process of creating a global automation ecosystem. The key to successful business transformation here was spotting the right processes and the right platform for Intelligent Process Automation (IPA). Hexaware started by devising a strategy to implement an Automation CoE in two phases and structured a framework for Global Automation Pipeline Management. The approach was executed through 4 well-defined workstreams. From developing model bots within Hexaware and transitioning it to the client CoE, to providing training and recommendations to the client for a better understanding of the automation processes, we carefully progressed through each step of the CoE organization structure, ensuring seamless intelligent automation journey for our client. Some of the many tangible business benefits are: Maximizing the scope of benefits by bringing together the right people to be a part of the Global Automation CoE Enabling units to transform using IPA by establishing a Global Automation Pipeline Augmented business results of automated units justifying investment on IPA Devising roadmaps for business units to enable Intelligent Automation