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Improving Customers Connect & Experience for A Premier Floral & Gifting Company

A premier floral and gifting products company wanted to revamp their sales and improve their customer experience. They needed to cut down the customer queues with seamless transactions, while enabling cash and credit card payments on the move.

Hexaware introduced a digital twist by devising a mobile-based solution for immediate updates and rollouts.

Business benefits:

  • Enhanced customer experience due to smaller or no queues
  • Expedite the in-store sales experience across all florist stores
  • Leverage investment in existing infrastructure to introduce mobile-enabled point-of-sale

Download the case study to understand Hexaware’s approach for delivering a consistent user experience and functionality across platforms.

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