H2O Service Management Platform

H2O Service Management Platform

Hexaware Hyper Optimized (H2O) is a proprietary ITSM solution for the ServiceNow platform which is based on industry best practices and standards including ITIL v3. We provide best practices and address shortcomings in the ‘Out of the Box’ solution of ServiceNow. Our solutions can be easily customized for the technology architecture of customers and enables automated operations. H2O’s purpose is to ensure perspectives, ideas, experience, data and information are shared and made available at the right place at the right time for informed decision making.

Key Features:

  • Well-defined and configurable ITSM processes
  • Quicker implementation
  • Better efficiency than Out of the Box (OOB) ServiceNow
  • Preconfigured solutions
  • Industry best practices
  • Pre-packaged solutions reducing implementation time

For an overview of a customized IT service management solution, download this brochure.

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