Evolving to the future of Field Services

Evolving to the future of Field Services

In today’s world of shorter product cycles, increasing automation and rising O&M (Operations and Maintenance) costs, field service has begun to play an increasingly significant role in developing new sustainable revenue streams, ensuring competitive advantage, enhancing customer retention and reducing customer acquisition costs.

The aftermarket has thus emerged as an area of high return long term investment. This whitepaper delves into the key considerations involved in structuring, setting up and delivering high impact field service, including:

  • Critical role played by field services in the organization’s growth
  • Essential aspects of delivering a high impact field service
  • How field service impacts stakeholders across the value chain
  • Field service implementation areas and key KPIs
  • Maturity and readiness evaluation
  • Components of an assessment led field service transformation and more

Field360, a comprehensive field service solution from Hexaware, offers essential and next-gen specialized features designed to boost productivity, generate significant business value, and realize cost savings. Download this whitepaper to know more about how you can help your enterprise take the next steps on its field service transformation journey.

Explore the impact field services have in an organization’s growth and know about Field360, a comprehensive field service solution from Hexaware

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