End-to-end IT Outsourcing Deal for a leading Port Agencies and Maritime Services Company

End-to-end IT Outsourcing Deal for a leading Port Agencies and Maritime Services Company

Hexaware stepped in as a transformation partner for a leading Port Agencies and Maritime Services Company to reduce their corporate IT spend and refresh their ageing IT systems. We also introduced 24/7 IT support to power our client’s business growth due to the lack of performance of their captive center. The highlight of this partnership was our committed Customer Value Add (CVA) program and application consolidation.

Business benefits for our client:

  • 90% of work managed from low cost centers
  • Day 1 assured savings
  • 10% SLA improvement
  • Stable infrastructure with a modern IT landscape

Read how Hexaware’s transformative approach created a modern IT landscape with 25% reduction in technology spend for a leading Port Agencies and Maritime Services Company.

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