Transportation | Application Transformation Mgmt. Case Study End-to-end IT Outsourcing Deal for a leading Port Agencies and Maritime Services Company Hexaware stepped in as a transformation partner for a leading Port Agencies and Maritime Services Company to reduce their corporate IT spend and refresh their ageing IT systems. We also introduced 24/7 IT support to power our client’s business growth due to the lack of performance of their captive center. The highlight of this partnership was our committed Customer Value Add (CVA) program and application consolidation. Business benefits for our client: 90% of work managed from low cost centers Day 1 assured savings 10% SLA improvement Stable infrastructure with a modern IT landscape