One of our clients in the background verification industry required transformation, speed, quality and accuracy of information that was sort from their verification processes. Being a niche and fragmented industry, every client is unique making the requirement highly complex and dynamic in nature.
Hexaware stepped in with the focus to disrupt the existing practices, implement intelligent automation, transform and optimize current processes, and deliver an elevated and enhanced customer experience for our client.
Hexaware’s digital verification as a service multi bot-enabled model designed especially for background screening industry, was able to bring a radical shift by harnessing the power of Robotic Process Automation.
Key achievements:
- 109% increase in operational productivity
- 35% reduction in manual efforts
Watch this video to know how Hexaware is disrupting the high dynamic background screening industry by applying intelligent automation at various stages.
