Digital Assurance for Retail

With the advancements in technology, customer buying behavior has also changed drastically. Unlike before, the customers now toggle and check across various channels for the relevancy of a particular product. Hence, it is important for retailers to offer them a seamless omni-channel experience for which testing across both digital and non-digital modes is inevitable.

Hexaware’s ‘Digital Assurance in Retail Enterprises’ offering delivers a set of unique testing services for both retail infrastructure and retail applications such as retail back-office application, store operations, omni-channel, BI & data analytics and Cloud enablement.

Results delivered:

• 40% reduction in testing cycle time on payment gateway process for a European multinational grocery and general merchandise retailer
• 15% reduction in testing effort and cost on data warehouse and interface testing for a leading retail chain in North America
• 20% increase in productivity of Europe’s largest consumer electronics retailer
• Zero-defect delivery for a Cloud-based application for a North American discount retailer
• 40% saving on QA spend through Business Assurance Innovation for a leading Mexican convenience store chain