Telecom | Digital Assurance Case Study Agile Testing Solution for a Leading Telecommunication Company About the Client: One of the fastest growing telecom operators from Europe with 14 million customers in 9 countries. They offer mobile, fixed broadband and telephony, data network and content services. The Business Challenge: With telecommunications being a competitive and fast-paced industry, our customer was quick to identify the need to be agile and react quickly to market demands. This required a paradigm shift in the way they delivered their high-quality products and services to the market and delight the customer. To achieve these goals, their OSS / BSS systems became as critical as the network hardware technology. As a first step, they wanted to move from the traditional Waterfall model to Agile. The Value-add: Time to market Increased delivery of User Stories from 150 to 800 user stories per sprint across SCRUM teams Quality Less than 1% production defects over 4 years Test Coverage Increased automation coverage from 5% to 60% in the 4 years. Acceptance criteria prepared along with user story gives 100% coverage. Return on Investment (RoI) Lower cost of testing through continuous productivity improvements, increased regression automation and an offshore-centric delivery model Leveraging automation increased number of releases from 4 per year to 17 per year.