Agile Performance Testing for a Leading Telecom Operator

About the Client:

The client is one of the fastest growing telecom operators from Europe with 14 million customers in 9 countries. They offer mobile, fixed broadband and telephony, data network and content services.

The Business Challenge:

• Faster Time to Market: The European market for telecom providers has always been very competitive with regards to time-to-market.
• Risk Priority: The single release roll-out model is high risk and requires huge efforts. The challenge was to upgrade the wheels of a running truck rather than the truck.
• Cost Factor: Customer organization strategy was more aligned towards cost optimization factors in every single solution. This posed the biggest challenge for turning around the 4G rollouts.
• Reduce Mean Time to Analyze Performance Issues: 4G rollout had numerous native applications integrated with varied third-party business chains.

Key Benefits:

• 30% reduction in time for performance bottleneck identification
• Issues identified early in the lifecycle thus reducing the cost of failure 
• Faster Rollout Process maturity with continuous integration in sprints with flexibility of incorporating adhoc user stories
• Reusability of performance test script components for each sprint brought down the overall performance test scripting cycle
• End-user experience metrics helped the client resolve performance issues quickly