24X improvement in critical HR approval processes through Oracle HCM Cloud support

24X improvement in critical HR approval processes through Oracle HCM Cloud support

The client required post-implementation and on-going support for stabilizing and optimizing their Oracle HCM Cloud application, which backed its workforce management, absence management and payroll operations. They also required advisory help for improving their functional knowledge on Oracle HCM Cloud application, its enhancements and the basics of timely upgrades.

Hexaware was able to provide the following benefits to the customer.

  • Uninterrupted payroll support
  • Support for handling application related queries
  • Implementation of enhancements for better usability
  • Automation of customized dashboard reports
  • Application of new elements in payroll process
  • Engagement with OEM for product related bugs and issues

Learn more about how we helped the organization with Oracle HCM Cloud support.

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