2019 Digital Transformation Study of the Professional Services Industry
Emerging technologies, such as Cloud Computing, Artificial Intelligence (AI) and Machine Learning (ML), are disrupting the professional services industry. The potentially dramatic impact, coupled with increasing competition, means that firms are under pressure to quickly address the challenges of digitally transforming their business.
To explore these issues, Hexaware conducted a custom survey of senior executives with decision-making responsibility for technology at large US-based accounting, tax, audit, legal, advisory and consulting firms.
The research objectives were to learn about the:
Overall business needs and challenges
Adoption/acceptance of technologies
Key drivers for planning/implementation of technologies
Interest/plans for implementing technology, platforms and partnerships
Challenges and barriers for implementing current and new technology
Download the report to know the Whys, Hows and Whats of the digital transformation of professional services firms.
For more detailed information on the results of the survey, please read our full white paper.