20% faster proposal creation time and 3000 person-days savings for Japan’s leading auto insurer

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A leading Japanese auto insurer struggled with customer experience due to a lack of online claims services and a high drop rate on their existing portal. Hexaware developed a new business portal that improved digital communication for customers, agents, brokers, dealers, and partners. The new portal offered instant vehicle insurance quotations, expedited proposal creation, and significantly increased portal traffic, enhancing overall brand visibility.

Download the full case study to see how Hexaware enhanced digital engagement and customer experience for a top auto insurer.