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20% faster proposal creation time and 3000 person-days savings for Japan’s leading auto insurer

20% faster proposal creation time and 3000 person-days savings for Japan’s leading auto insurer

Japan is a digitally-forward and hyper-connected nation. No wonder, a lack of online claims services led to below par customer experience for our client, a leading Japanese auto insurer.

Challenges faced:

  • High Drop Rate on existing Portal
  • Long Time for Proposal Creation
  • No online Claims Service.

We developed a new business portal enabling the client to offer seamless digital communication to customers, agents, online brokers, dealers and partners.

The benefits delivered include:

  • Instant Quotation for Vehicle Insurance
  • 20% faster proposal creation cycle time
  • Better brand visibility leads to 200% increase in portal hits

To know more about the Digital Transformation for a leading auto insurer in Japan leveraging a revamped business portal, download the case study right away.

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