Hexaware Named a Leader in the ISG Provider Lens™ Intelligent Automation – Services and Solutions 2023 US Quadrant Report

January 29, 2024

Information Services Group (ISG), a leading global technology research and advisory firm, named Hexaware a Leader in Intelligent Enterprise Automation and Artificial Intelligence for IT Operations (AIOps) in the ISG Provider Lens™ Intelligent Automation – Services and Solutions 2023 U.S. Quadrant Report. 

Intelligent automation solutions play an integral role in strategically propelling business growth. Presently, the global and US intelligent automation services market is experiencing dynamic transformations fueled by the integration of cutting-edge technologies. These changes emphasize hyperautomation, the adoption of cloud-centric solutions, heightened attention to security and compliance, and a noticeable shift towards customer-centric offerings. IT service providers serve a crucial function in shaping and implementing these trends, addressing the evolving needs of businesses within an increasingly automated environment. 

Hexaware has been placed in the Leader quadrant for Intelligent Enterprise Automation due to our continually augmenting technology stack and flexible pricing models. The report also highlights our hyperautomation platform, Tensai®. 

In the Artificial Intelligence for IT Operations (AIOps) quadrant, the report highlights our pre-prod as a service model and full spectrum AIOps. Additionally, the report mentions our Tensai® platform, which delivers end-to-end IT management and automation for clients. 

Hexaware Named a Leader in Intelligent Enterprise Automation in the ISG Provider Lens™ Intelligent Automation – Services and Solutions 2023 US Quadrant Report 

“Hexaware exhibits a focused automation strategy and utilizes best-of-breed platforms and innovative commercial models to deliver a holistic IEA offering.” 

— Ashwin Gaidhani 


Hexaware Named a Leader in Artificial Intelligence for IT Operations (AIOps) in the ISG Provider Lens™ Intelligent Automation – Services and Solutions 2023 US Quadrant Report 

“Hexaware’s Tensai® platform supports the full spectrum of client technology stacks in an efficient and knowledge-optimized manner.”

— Ashwin Gaidhani