The pandemic accelerated automation efforts, but how can intentions turn into reality? While many enterprises are yet to embrace robotic process automation (RPA), natural language processing (NLP), and artificial intelligence (AI), Belfius Insurance paves the way with an agile automation factory model supported by Hexaware, driving enterprise-wide automation adoption. This process bot factory achieves 100% process standardization and 40-60% automation across multiple processes. Read the report to gain more insights on:
- Belfius and Hexaware’s journey from RPA to intelligent automation and beyond.
- The critical role of a dedicated automation team in establishing an enterprise-wide automation approach.
- The broader scope of the bot factory beyond RPA.