Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services
Hexaware Positioned as a Visionary in the 2026 Gartner® Magic Quadrant™ for Custom Software Development Services
Gartner, Magic Quadrant for Custom Software Development Services, By Jaideep Thyagarajan, Ryan McKinney, Nathan Davie, 7 October 2026. Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Hexaware.
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IATA has forecasted passenger numbers to reach 8.2 billion by 2037. These rising numbers have sparked an increasing demand for personalized experiences and superior passenger services. Besides, SITA’s 2019 Passenger IT Insights research has marked the three points with contrast in satisfaction between tech-enabled passengers and those who relied on face-to-face service – during dwell time (+5.8%), while boarding the aircraft (+8.1%), and when collecting luggage (+8.6%). Digital transformation in airline industry is key to address the needs of the new-age customers.
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Watch this webinar from IATA and Hexaware to learn how the travel industry is personalizing the customer journey by creating digital touchpoints.
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