12:00 PM ET
Arun “Rak” Ramchandran
Executive Vice President and Global Head, Hi-Tech & Professional Services
Arun “Rak” Ramchandran is an Executive Vice President and Global Head of the Hi-Tech & Professional Services Vertical with Hexaware Technologies, a Digital David operating at the core of Technology, Platforms & Domain. He is a strategy expert and thought-leader in the field of Trust, Technology & Transformation, and has successfully led business units, teams, and turnarounds in multiple industry situations and organizational contexts. Having spent a couple of decades with market leaders like Infosys & Capgemini, he brings to Hexaware, and to the Hi-Tech & Professional Industries, a sense of clarity and mission that can be summarized with the motto of ‘ReImagine Trust.’ He lives in the heart of Silicon Valley in California and feeds off the energy of the local innovation eco-system and being able to evangelize that!
Assistant Vice President and Practice Lead, Hi-Tech & Professional Services
Swapnil Sule is an Assistant Vice President and Practice Lead of the Hi-Tech & Professional Services Vertical with Hexaware Technologies. He is a proven expert in executing multiple IT transformation programs where he has successfully led units and teams to execute transformations to achieve specific business objectives. Having spent a couple of decades in the industry across multiple domains and geographies, he brings to the Hi-Tech & Professional Industries, an approach of systematic transformation – very relevant based on the technology disruption that this industry is going through.
The Trust-based Professional Services industry is undergoing a fundamental transformation due to changes in client expectations, shifting economics, and the disruption caused by emerging technologies. One part of the Professional Services market focused on the Tax, Audit and Accounting segment, has been hitherto most insulated, and dominated by the Big Four firms. That is changing and changing fast. Technology is altering the core concept of Trust, which is an inherent value proposition of these firms.
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