Our Response to Covid-19

The Covid-19 pandemic has created climes of uncertainty that has far-reaching implications on how businesses work and navigate change. Our primary focus at Hexaware is on working proactively to support our customers, employees and communities through these trying times, both in the near term as the world adapts to the new realities as well as the long term helping them create sustainable roadmaps for the future.

We are leveraging technology innovation to help businesses deliver uninterrupted services to our customers globally with high levels of productivity, engagement and commitment. We have ensured employees get to balance social distancing and safety needs with productivity parameters. And as the organization unites as one to tackle this global challenge we are dedicated to keeping our communities safe, connected and informed with tangible actions for personal growth and positive change.

While working with our customers, we have established the following principles

• Put the relationship before the contract
• Act first in the interests of our customers, discuss commercial impacts later
• Over-communicate and be transparent about our challenges
• Remember that the crisis will eventually pass, but the relationships will last forever

For Communities

• Adhering to social distancing to combat this pandemic in our society
• CSR initiative, distributed dry rations (18000 meals) to migrant workers in Pune and to 3415 families from 429 villages in Tamil Nadu, Andhra Pradesh, Orissa, Rajasthan and Maharashtra in India. Also donated 42000 masks to Chennai hospitals, police and sanitary workers
• KareRing: Launched a free software and solution and mobile app for quarantine zone care management. It enables institutions to provide timely care management to those in quarantine