Our client, a global telephony service provider in the US, publicly held commercial VoIP network and SIP company that provides telephone service via broadband. They wanted to implement a mobile test automated framework that would monitor and report the adherence of business SLAs 24×7. Hexaware helped with the implementation, and the following value propositions were derived-
- 30% improvement in application availability business SLA parameters over a period of 6 months
- Effort savings of approximately 730 person-days via automated execution
- Savings of 300,000 USD per annum due to quality improvement
