Enterprises across the globe are modernizing their IT systems to gain significant business benefits like reduced costs and increased flexibility. Whilst all industries embrace IT modernization, the insurance industry has unique challenges requiring a new strategy. Moving beyond a traditional approach and embracing new technology innovations are incumbent for successful insurance modernization.
A prominent Auto Insurer, a federated OP Co of a global conglomerate partnered with Hexaware to modernize their insurance legacy system for alignment and preparation of their future roadmap of products they intend to introduce in the Japanese market.
Hexaware helped improve and streamline their business processes with application modernization using Guidewire, a 360-degree customer view and Data consolidation for better data management. Our industry-leading applications and practices that catered to the client’s expectations helped them transform digitally and achieve the following benefits:
- Reduced time-to-market
- Significant increase in sales
- A go-to-market strategy to launch new products
- 30% increase in straight-through processing and reduced operational costs
- Reduced call drops and increased first-time resolution
- Industry-leading user experience with greater customer satisfaction
