The client, a UK-based home improvement retailer, struggled with an outdated online platform that led to poor user experience and decreased customer engagement. They needed a solution to revamp their digital presence and enhance the customer journey.
Hexaware redesigned the client’s online platform, focusing on user-centric design principles and seamless functionality. The new platform offered an intuitive interface, faster load times, and personalized content, significantly improving customer satisfaction. This transformation elevated the user experience and boosted online engagement and sales.
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