A leading Belgian insurer, one of the first to embark upon the Guidewire-enabled claims transformation, envisaged improving their claims process for customers and brokers. They aimed to achieve a higher level of straight-through invoice processing through the ClaimCenter® upgrade and envisioned an upgrade of InsuranceSuite to the latest version. As a trusted Guidewire partner, Hexaware supported the business with a dedicated Guidewire Center of Excellence and expert professionals throughout the upgrade program.
Hexaware embarked on the Guidewire ClaimCenter® Upgrade from V 8 to V 10. x in a factory model approach through our proven Guidewire capabilities, accelerators, best practices, and frameworks. Our automation-led approach accelerated the upgrade journey to InsuranceSuite V 10.x and enabled implementation on time and within budget.
Some of the key benefits delivered include:
- 40% regression automation suite aligned for ClaimCenter V10
- Speeded up the execution time of the project
- Faster time-to-market by reducing the upgrade efforts by 15%-20% through automation
- Implemented 10% additional OOTB V10 feature with the existing OOTB V8 features
- Reduced IT and infrastructure costs
We ensured a seamless upgrade process and continued support, and value adds to the ClaimCenter applications.
