Automated Testing Solution for a Global Fleet Card Company

Client

The client is a global provider of fleet cards and specialty payments to businesses. They serve over 500,000 commercial accounts with millions of cardholders across the world. To maintain service excellence, they needed a robust automated testing solution that could streamline quality assurance, enhance test coverage, and reduce operational complexities.

Challenge

The client’s testing operations faced several roadblocks that hindered efficiency and accuracy, including:

• Poor test coverage
• Limited number of negative test cases
• High complexity in maintaining test suites
• Lack of a structured automation testing solution
• Absence of a traceability matrix to map requirements
• Inefficient test case templates leading to inconsistencies

These challenges resulted in increased manual effort, higher defect leakage, and extended testing cycles.

Solution

Hexaware implemented an automated testing life cycle through an integrated design to execution automation framework, covering test design, execution, and reporting. This helped achieve end-to-end QA lifecycle automation from test design, generating automated test scripts to connectors for Selenium Test Manager (STM).

To ensure seamless implementation, Hexaware collaborated with the client to identify critical automation scenarios, generate system models, and create STM scripts for business-as-usual (BAU) operations. The client’s QA team was equipped with the tools and training necessary to sustain ongoing automation efforts.

Scope of work

Hexaware executed test automation across the client’s entire application ecosystem, covering core functionalities such as customer management, card transactions, pricing, billing, invoicing, and settlements. The final framework was handed over with comprehensive training, enabling the client’s QA teams to achieve sustained automation success.

Benefits

Hexaware’s implementation of the automation testing solution delivered measurable improvements in efficiency, accuracy, and cost savings for the client. Key benefits included:

• Enhanced reusability: The system model was leveraged across the global fleet network (GFN) product platform, streamlining automation efforts.
• Improved test coverage: Advanced inbuilt algorithms, condition coverage techniques, and diverse data combination logic significantly expanded testing scope and accuracy.
• 30% reduction in testing effort: End-to-end automation optimized execution time and reduced manual intervention.
• Automated requirement traceability: A structured traceability matrix ensured seamless mapping of test cases to business requirements.
• $100K cost savings in year 1: Immediate ROI was achieved through reduced testing efforts and improved operational efficiency.

Summary

Hexaware implemented its automated testing solution to help a leading global fleet card company streamline QA processes. The solution improved test coverage, reduced testing effort by 30%, and enhanced traceability. With increased reusability and $100K in first-year savings, the client achieved greater efficiency and long-term automation success.

Ready to transform your fleet testing processes? Connect with Hexaware’s experts at marketing@hexaware.com to discover how our automation solutions can boost efficiency and deliver measurable cost savings.