Driving Intelligent Automation-led Digital Transformation for one of the largest Professional Services Firm

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With considerable business growth comes a great volume of increased tasks. This was the challenge that our client, who is one of the world’s largest Assurance, Tax and Advisory firms, started to encounter. Manual processes were proving to be major bottlenecks leading to increased errors and rework, in addition to posing problems in tracking employee contributions.

This is where Hexaware stepped in and designed an automation strategy and roadmap of the client’s asset reconciliation process. With a goal to set up an automated reconciliation process, we identified the assets and allocation types and started automating the end-to-end processes of validation and registration. Automation through a dedicated VM enabled process performance whenever inputs were received, and such improved processes led to exponential growth in operational efficiency.

With Intelligent Process Automation (IPA), bots were rolled out to respond across all major processes, which led to several business benefits and improved the accuracy and efficiency of the fixed assets process.

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