Salesforce introduced Platform Events as a part of Summer’17 release. The platform events are addition to other Salesforce integration capabilities such as Outbound Messaging, Apex Callouts and Streaming API. Considering that companies can no longer work solely with one application, this native feature provides an event-driven messaging architecture, enabling apps to communicate inside and outside of Salesforce. There are five main components: The Pipe: adding events in chronological order A Window: duration The Events Publishers: internal or external apps that drive events into the pipe Consumers: those who can subscribe to events Why Platform Events were introduced? End users are…
“There is no Silver Bullet for Being Agile.” Project/ product development teams might be doing scrum religiously by having fixed-duration sprints, following ceremonies without fail, having time boxed stand-ups, creating artifacts as prescribed but, these may not be enough for being agile. A team that focuses too much on 'Scrum as a process framework' emphasizing on ceremonies and events in letter-and-spirit, rather than following it with the intention of achieving agility; often fails to achieve the desired end results. It requires a team to engage in a disciplined approach throughout the product/ project delivery lifecycle to enhance its agility, productivity,…
Agile software development has been widely accepted and is being preferred over traditional waterfall method due to multiple benefits ranging from optimal productivity, reduced delivery cycle and decreased time-to-market to increased feedback loops, better visibility and enhanced customer satisfaction. Agile methods like Scrum help to incrementally deliver a software product to end-users regularly, early and often. But, do we always give a conscious thought on whether the software that is being developed at certain cadence is of real use to the customer or whether the end-users would really use the product features released? Have we ever wondered if the users…
Hello Friends, Can you expect a better performance and comfort just by placing accessories and without upgrading the engine of your car? The answer is a resounding No! Similarly, you will not be able to get the benefit of adopting a new technology platform unless you change the execution methodology. That’s the prime reason for adopting agile. Despite adopting agile best practices, the desired result is still far away. This failure in implementation reflects the superficial manner in which we are trying to apply Agile. Agile should not be viewed just as a project management technique or a SDLC Methodology,…
Both digital and transformation have become buzzwords at many organizations today. These are now the new frontiers that every business aims to conquer. Changing industry demands has not only forced many businesses to embrace these new frontiers rapidly, but has also urged others to prepare for the competition sooner or later. But, experiences so far show that it is a journey pebbled with unique and complex challenges, which the businesses have to cross in order to achieve their goals. Businesses, who are taking this initiative are generally asking themselves a simple question - 'How can a digitally superior competitor disrupt…
In the highly competitive and lucrative Travel & Hospitality industry, as new digital & disruptive technologies are emerging, the way the travelers research and book hotels is noticeably shifting. In today’s interconnected world, guests & travelers are becoming increasingly demanding in how they want to communicate with hotels. Guests no longer are satisfied with picking up the phone, or directly booking online; they want convenient and fingertip access to queries before, during and after their stay. The Disruption Game In today’s technological world, the travelers are attracted to the unique & different experiences offered by new age disruptors like Airbnb,…
Business Process Services (BPS) as an industry, is extremely fast moving and dynamic in nature. The transitions are fast and there is a need for them to happen even faster while controlling risks, with multiple moving parallel tracks. Various Client and Partner Operations teams and their support teams are involved. So, how does this tie up together. Enter…The Transition Team! It’s the responsibility of the Transition team to provide seamless experience to the Client. The Transition Manager (TM) team would be involved in migrating the operations from their site / incumbent site to the partner location, whilst ensuring the requirements…
Disruption is the current talk of the town; the key word being ‘Intelligent Automation’. Are manual jobs going to become redundant in the next 5 years? The swift and sudden advent of disruptive automation makes a lot of us anxious about the future. So is disruption really a bad thing? An interesting perspective to this is the fact which states, that Evolutions till date, have always been preceded by massive Disruptions. Human beings for instance evolved from Dryopithecus (ape like chimpanzee) to the modern man - from 4 legs to 2 - Total disruption. The discovery of zero, electricity, and…
Banks and other financial institutions that haven't embarked on the digitisation journey and leveraged on the current trend of RPA and Artificial Intelligence yet, will soon be redundant. It is amazing to see the extent to which some of the top players in the industry have explored this arena. Simply put, RPA and Artificial Intelligence, aims to replace humans with a la mode software solutions. This, however, is not to be construed as a simple 'cost cutting' initiative. The increasing demand to look through loads of 'Unstructured' pieces of data, within a short span of time and turn out the…
In the past one year or so you might have read/heard about the coming age of 'Automation', which has the potential to take away many jobs, possibly yours too. The umbrella of automation is very wide and is achieved as a result of elimination of human effort by a predictable response triggered by a technological substitute, typically a 'Robot'. We have seen multiple applications of Robots in mundane/complex/unpalatable human tasks across industries. The applications usage widely ranges from the assembly lines of automotive giants to the Unmanned Aerial Vehicle (UAV) drones in the war fields. While the former case of…
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