Salesforce’s Automation tools offers some non-declarative ways to customize. You can achieve quite a lot with those automation tools which are based on Salesforce’s philosophy of “With Click, Not Code”. For complex customization needs, those tools hit their limitation and development of code becomes essential. Apex Triggers are one of the essential features in achieving complex customization. Over a period of time, a simple trigger can become very complicated as platform gets further customized with changing requirements. Benefits of Apex Trigger Frameworks Apex Trigger Frameworks provides a structure that allows easy maintenance and enforcement of best practices. Implementing Trigger Framework…
Salesforce provides different ways of processing asynchronously and it is typically used in scenarios for callouts to external systems, operations that require higher limits, and code that needs to run at a certain time. Processes can be later run in a separate thread, using Asynchronous Apex. It comes in multiple flavors like future methods, batch apex, queueable apex and scheduled apex. This blog explores how to write schedulable apex class and corresponding test class. Introduction to Schedulable Apex The apex scheduler provides a medium to run apex classes at specific times. This is an ideal way for scheduling maintenance tasks…
A recent survey by PwC reveals that insurance leaders foresee a major turnover at the top of the insurance Industry. 35% of insurers think that ‘the industry landscape will largely stay the same, but players will change substantially in the coming decade.’ Additionally, 44% believe that ‘most existing insurers will not survive, at least in their current form.’ This means that insurers need to work hard to drastically change their current form, to survive and even grow exponentially. A holistic approach needs to be formulated through the following: adoption of a customer-centric business model, from a product-centric model being agile…
Digital transformation has brought about accelerated changes in the insurance industry by offering personalized insurance services, connected homes, connected auto, mobile and wearable devices. Amazon and Airbnb have raised the bar of customer satisfaction by offering next-gen services, thus allowing today’s customers demand similar experiences from insurers. Building the Digital Technology Foundation in Insurance The insurance industry has been slow in adopting innovation. As per a leading industry analysis, 74% of insurers lacked internal skills and technology foundation to drive digital innovation. However, now insurers are looking beyond traditional products and services, for simple, transparent products and true value in…
Robotic Process Automation Powers Digital Transformation Insurers struggle with barriers such as duplicate & manual processes, multiple data sources, siloed & incongruent legacy systems, intensive conversations, complex business models and organizational silos. Insurance leaders are discovering new business models created by digital technology to focus their efforts on digital operational excellence and digital customer experience. The key to digital transformation, operational excellence and improving customer experience is to automate workflows, wherever possible. Apart from core business transformation using COTS packages, there is a need to explore the automation potential for manual processes, managed outside of core applications such as, proposal…
“You can match a blood transfusion to a blood type - that was an important discovery. What if matching a cancer cure to our genetic code was just as easy, just as standard? What if figuring out the right dose of medicine was as simple as taking our temperature?” With these lines, Obama, the former President of the United States, launched the Precision Medicine Initiative on January 30, 2015. The initiative also known as personalized medicine emphasizes the need to have tailor healthcare for each individual, considering individual differences in genes, environments and lifestyles. Today, when a person is diagnosed…
In the highly competitive and lucrative Travel & Hospitality industry, as new digital & disruptive technologies are emerging, the way the travelers research and book hotels is noticeably shifting. In today’s interconnected world, guests & travelers are becoming increasingly demanding in how they want to communicate with hotels. Guests no longer are satisfied with picking up the phone, or directly booking online; they want convenient and fingertip access to queries before, during and after their stay. The Disruption Game In today’s technological world, the travelers are attracted to the unique & different experiences offered by new age disruptors like Airbnb,…
You have found the “ideal” candidate. Everyone is glad and thrilled to get this new person on board and up the curve. The process of introducing and incorporating a new employee into a company is a crucial task for an organization. The organization must make sure that the new employee feels part of the team, gets up to speed, as fast as possible, without impacting the team’s output. This will also help in improving the retention rates. At Hexaware, we ensure that the new recruits settle down quickly and become effective team members through imparting them the essential knowledge, skills,…
During one of the major milestone meetings of a PAS (Policy Administration System) implementation project, the CIO of the client addressed the PAS implementation team. His opening statement was, “Do you know the single most important item that keeps me awake in the middle of the night…” With a short pause he looked at the audience and completed his statement Data Migration. It was the early days of our career and we just kept guessing why he singled out Data Migration as his most challenging piece in the complex world of PAS implementations. Years later, working on multiple data migration…
Culture eats strategy for breakfast...a pretty catchy phrase and I simply loved it, the first time I came across it. But the next thought was, what does it really mean? And more importantly what would it take to inculcate this or as we popularly say, what would it take ’to walk the talk’? The phrase was coined by Management Guru Peter Drucker. It means that no matter the strategy an organization has in place, the success and benefits of it can only be secured by the effectiveness of its implementation. This is primarily driven by the people implementing it, the…
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