A leading insurance group partnered with Hexaware for their multi-brand and multi-channel digital transformation strategy. Their current operational ecosystem faced challenges like disjointed systems, high cost of support, complexity, and operations, multiple partners across heterogeneous systems, no single point of responsibility, slow time-to-market, no digitization, etc.
The client chose Hexaware as their strategic IT partner-of-choice to enable sustainable digital transformation and simplified processes. We started the engagement for transforming their legacy data to Guidewire. Over a period, we extended our support to multiple areas of the transformation program, covering the core implementation, integration, upgrades, etc.
We proposed solutions across the insurance value chain that led to benefits like:
- 40% regression automation suite aligned for V10
- Automated migration – 95% of the portfolio moved through STP
- Reduced cost of business operations – 37% reduction in IT OpEx
- Centralized, accurate and real-time reporting
- Improved time to market
- Improved customer experience