Hexaware enables organizations achieve strategic human capital goals in human resources, talent acquisition, talent management and talent development, through our comprehensive SAP SuccessFactors Cloud HCM solution for all your people needs.
We help customers conceptualise, implement and optimize their HR transformation journeys, using the SuccessFactors Cloud HCM platform to help enhance process efficiency, employee productivity, user experience and employee engagement.
Extended Services – Post Go-Live and On-going Support including Shared Services Support
SAP SuccessFactors HCM Cloud Shared Services Support
HR Transformation is a journey, of which the implementation or Go-Live is just the beginning. Supporting and optimizing a customer’s investment in SuccessFactors is critical in ensuring the journey achieves the strategic results. Ensuring users get their queries solved, within a timely manner, taking advantage of periodic product updates thus, leveraging continuous innovations in the product is essential in ensuring the journey is on track.
Hexaware addresses the pain area of customers in setting up SuccessFactors Support operations through its SuccessFactors Shared Services Support.
Hexaware’s SuccessFactors Shared Services Support Packages can help you scale up or down depending on the urgency, impact and periodicity of the support issues that you may face. The added advantage is the free value-add hours that you can leverage to add innovations / enhancements to your existing SAP SuccessFactors application.