- Eligibility and insurance discovery are important steps in the creation of clean claims that hold the highest potential for payment. These components are also important in managing the A/R process. The ability to see real time eligibility within any workflow system is another key advantage to speeding up the claims resolution process. While many systems and clearing houses offer this benefit, when used in conjunction with RPA-led coverage discovery, the results and data can be far more comprehensive and supportive of a robust and efficient claims management process.
- Bot-driven processing provides accurate data with little manual intervention, reducing the handling time spent on processing rejected or incomplete claims.
Bots can quickly search volumes of payer data for coverage and benefit details, so that claims are properly filed the first time and denials due to incorrect information are minimized without manual intervention. This is particularly important when coverage information is not readily available as may be the case with EMS billing, for example.