Transition of Back Office Operations for a European Telecom Company
Hexaware successfully transitioned the back office processes for one of the Europe’s leading telecom giant and helped them to optimize the existing operating costs, handle the continuously growing customer base and update their existing services and technologies with the below benefits:
Zero drop in Service level from day 1 and
100% on time completion of onsite & offshore knowledge transfer
Improving the satisfaction level of their customers
Read our case study to know how this seamless and timely transition was delivered.