Case Study - Transition of Back Office Operations for a European Telecom Company

Transition of Back Office Operations for a European Telecom Company

Hexaware successfully transitioned the back office processes for one of the Europe’s leading telecom giant and helped them to optimize the existing operating costs, handle the continuously growing customer base and update their existing services and technologies with the below benefits:

  • Zero drop in Service level from day 1 and
  • 100% on time completion of onsite & offshore knowledge transfer
  • Improving the satisfaction level of their customers

Read our case study to know how this seamless and timely transition was delivered.

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