• Social
Transforming Customer Experience and Digitalizing Operations for a US-Based Multinational Investment Bank

Transforming Customer Experience and Digitalizing Operations for a US-Based Multinational Investment Bank

Our client is a pioneer in investment banking with some of the world’s wealthiest clients, a far-reaching geographical presence and extensive range of products. The client has over $300 billion in financial assets under management.

The legacy nature of the bank’s technology environment resulted in serious issues with systems and processes, and negatively impacted the customer experience. Faulty development and testing processes adversely affected the overall efficiency.

Hexaware helped digitalize the banking system, improve processes and effectively manage the product portfolio, helping the client achieve real-time insights.

Benefits delivered include:

  • Effort savings of over 47%
  • Efficiency saves to the tune of 30% cost
  • Reduction in testing cycle by 39%

To know more about how we helped the global private banking powerhouse transform digitally and embrace mobile-first experiences, read the case study.

Download Now

Thank you so much, we will get back to you

Want us to get back to you ?

  • First Name*
  • Last Name*
  • Business Email*
    • Please enter valid business email
  • Mobile Number*
  • Job Title
  • Organization
  • The information you provide will be used in accordance with our terms of  Privacy Policy

  • ( Mandatory field * )

chat
up