The client faced revenue and margin leakages due to multiple reasons, one being the lack of an appropriate system to manage order allocations. Hexaware was engaged with the client for providing integrated solution for order fulfilment and warehousing with a view to improving business metrics. Hexaware’s recommended solution was deployed across 5 client warehouses and yielded the below business benefits:
- OTIF improvement from 47% to 99.5%
- Space Utilization improvement by 25%
- Pick Accuracy improvement of 75%
- First pick fill rate improved to > 95
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