Modernized Data Reporting Dashboard for a Leading UK-based Insurance Provider
About the Client:
The client is a leading UK-based specialty Insurance provider, with an expert team of highly skilled and experienced underwriters and a balanced, geographically diverse, portfolio of business.
The Business Need:
The Client faced the following challenges in their Data Reporting and Visualization landscape:
The client’s earlier reports & dashboards were built with SSRS and Datazen which limited usage due to low interactivity
UWs stored key customer information related in spreadsheets and notes.
Data was mostly delivered only at the policy-level, which hampered discussions of UWs with customers
The existing dashboard did not provide a complete view of customer base and Key Performance Indicators (KPI)
Critical information was often not available with UWs for their discussions with Brokers / CROs
Key Business Outcomes from our Partnership:
The comprehensive exploration dashboard delivered generated insights based on numerous key measures and dimensions
Enabled a complete view of the customer database to explore with enriched data to enable cross-sell opportunities
Provided enriched information about client at local/ domestic/ global levels from a single screen
Enhanced UWs ability to negotiate effectively with Brokers and CROs for better pricing and share during renewals
Download this success story to learn how Hexaware partnered with a leading Insurance provider to build an under-writing (UW) Customer 360 Exploratory Dashboard to generate insights based on several measures and dimensions.
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