Modern IT landscape transformation for a leading Maritime Services company

Modern IT landscape transformation for a leading Maritime Services company

Hexaware stepped in as a transformation partner for a leading Port Agencies and Maritime Services Company. The objective was to reduce their corporate IT spend and refresh their ageing IT systems. 24/7 IT support was introduced to power our client’s business growth due to the lack of performance of their captive center. The biggest vale add of this partnership was our committed Customer Value Add (CVA) program and application consolidation.

Business benefits for our client

  • 90% of work managed from low cost centers
  • Day 1 assured savings
  • 10% SLA improvement
  • Stable infrastructure with a modern IT landscape

Read how Hexaware’s transformative approach created a modern IT landscape with 25% reduction in technology spend for a leading Port Agencies and Maritime Services Company.

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