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Leading Luxury Resort Property Owner digitalized the way of luxury travel planning by creating a unified and enriched user interface

When a leading luxury resort and property owner had complexity in managing disparate technology systems, Hexaware created a digitally attractive website for customer experience transformation by centralizing content, digital asset management & optimizing business processes.

We were able to color the visitor’s perception of the brand with a digital “at the resort” version for higher booking conversions, with multiple device support.

Key business benefits:

  • Deliver a multi-lingual web experience
  • 30% improvement in lead-to-close ratio
  • 40% reduction in new site launch cost
  • 20% increase in productivity

Read how Hexaware helped a luxury resort property owner achieve 33% increase in online bookings with customer experience transformation.

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