European Insurer cracks the code to future-proof business growth & scales experiences

European Insurer cracks the code to future-proof business growth & scales experiences

Digitalization has transformed the Insurance lifecycle and claims processing landscape. Superior customer satisfaction, quick turnaround times, customer commitment and engagement are the stepping stones to success for any Insurance enterprise.

A leading Belgian banking and insurance company was struggling with legacy systems modernization and wanted to reduce downtimes, connect with customers and gain agility.

Hexaware supported it in organization-wide digitalization initiatives for Insurance Application Maintenance through:

  • Roadmap to digital modernization journey with quality gates and defined benefits
  • Measurable improvements in almost all aspects of the business with almost 13% of the 

Project cost recovered in TCO savings

  • Incident volume decrease by 50% and over €650,000 in savings over 5 years, etc.

To know how Hexaware helped achieve near zero downtime through application support and maintenance to help win back the client’s customers and bestow delightful experiences, download this compelling story, now!

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