End to End Claims Management for a leading insurer and benefits administrator in US

End to End Claims Management for a leading insurer and benefits administrator in US

A leading insurer and benefits administrator in the US decided to refit its less efficient claims processing system as there was a further need to streamline every sub-process of the entire claims cycle. The client was also looking at reducing costs significantly, maintaining quality, accuracy and timelines of processing claims. Operational challenges included managing varying volume of claims and processing standard claims as well as non-formatted claims. Since the process was manual, another requirement was to eliminate inaccuracies arising out of manual intervention.

Hexaware implemented a state-of-the-art people-process-technology solution to perform all claims processing services by migrating the current processes with minimal or no impact to business operations.

Benefits delivered:

  • Cost savings of approximately 45%
  • Surpassed client expectations by delivering accuracy of 99.5%
  • 5% YOY productivity improvement
  • Reduced transition timelines by 2 weeks for simple processes and by 4 weeks for complex processes
  • Improved TAT

Read the case study to know how you can transform claims management system for efficiency, scalability and better ROI.

Download Now

Thank you so much, we will get back to you

Want us to get back to you ?

  • First Name*
  • Last Name*
  • Email*
  • Mobile Number*
  • Job Title
  • Organization
  • The information you provide will be used in accordance with our terms ofPolicy Policy

    * Please accept the policy

  • ( Mandatory field * )

chat
up