Business Process Services Brochure Driving the Path of Eternal Change with Banking Business Process Outsourcing Challenging landscapes of technological innovations and customer preferences are persuading banks to consider outsourcing banking operations to provide professional digital experiences that win and retain customers. Hexaware offers tech led intelligent process automation, contact center transformation, adoption of new channels, regulatory compliances and more that provides cost optimization and augmentation of revenue with reduction of revenue leakage. Our contact center transformation across banking delivers rich omni channel solutions and optimized operations while enhancing efficiency. Our engagement model of Digital Managed Services (DMS) delivers maximal digitalization / automation beneﬁts to our customers for their outsourced operations with optimal automation providing day 1 savings equivalent to end state savings. Our successful transformations for a top 5 global bank operations delivery powered by intelligent automation and contact center services for a leading payment system and digital wallet speak volumes about our superior services.