Driving Efficient Partner Relationship for Business Success
Customer Experience Transformation
Case Study

Driving Efficient Partner Relationship for Business Success

One of our clients, a global airline alliance company, faced challenges with maintaining partner relationships. They did not have active collaboration with any platform to show interactions with partners or map and analyse their performance. Hexaware implemented Partner Relationship Management solution on Salesforce platform to help them excel in Channel Sales Management.

Key Benefits:

  • 100% visibility into opportunities and programs across the globe
  • 30% increase in partner satisfaction due to optimized incentive management through performance measurement
  • Real-time account information to field sales through mobile application
  • Enhanced partner experience with streamlined user-first UI / UX resulting in higher user adoption

Read this case study to understand how Hexaware provides a comprehensive and customised PRM solution to help organizations streamline and leverage channel partnership efficiently and meet business goals.

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