Application Transformation Mgmt. Travel Case Study Application Managed Service for a Leading Product Vendor & System Integrator for Aviation Industry A US-based leading product vendor and system integrator for airline and aviation industry wanted to collaborate with a suitable vendor for managing client’s internal IT systems. They wanted a go-to-market partner for client’s application managed services offering and for transportation industry vertical. Hexaware partnered with them for internal IT support that included Application support and maintenance, infrastructure management support and application infrastructure, architecture and monitoring support. The solution led to: 8% Y-o-Y reduction in support team 35 to 40% reduction in IT spend Reduction of service request backlog from 30,000 to 500 over 5 years Reduced Application Footprint from 283 to 240