Business Applications

Business Applications

Hexaware’s Microsoft Practice focuses on providing improved Customer Experiences and enabling Enterprises of Future with intelligent Dynamics 365 Business Applications.

We transform your customer, employee and partner journeys, enabling rewarding customer relationships and optimized operations. 

Hexaware is a Microsoft Global Partner and aligned with the Microsoft One Commercial Partner (OCP) program. As per IDC 2019 “Hexaware is a good choice for enterprises looking for a customer experience transformation partner with strong focus on cloud delivery and business outcomes”

Hexaware delivers:

  • End to end services from strategy, consulting, implementation, migration upgrade and managed services
  • Define your ideal transformation approach, assist in business case and implementation roadmap.
  • Implementation experience for Dynamics Sales, Customer Service, Field Service, Supply Chain Management, Finance, and Commerce.
  • Extensibility and ease of Integration and automation using the PowerApps Platform.
  • Build industry focused accelerators for quick implementation for Digital insurance, Digital Student, Digital healthcare, Digital banking
  • Implement strategic and actionable insights from your data, enable proactive and predictive services for your customers.


Hexaware provides implementation and migration using the following approach:

Implementation and migration using strategic approach
Implementation and migration using Experience Design approach
Experience Design
Implementation and migration using Product engineering approach
Product Engineering


Hexaware has the following pre-built offerings:

Customer 360 Offering
Briefing Assessment Customer Insight + Customer 360 Implementation
Our industry-leading solution architects will brief you about Assess Client data sources for Customer 360 View – Data Assessment and Implementation
Customer Insights and Industry trends and use of Hexaware Accelerators Business Case Unify customer data from multiple channels in Dynamics 365 customer insights platform
Strategy to enable customer 460 view using data from your different systems Roadmap for building Customer 360 and enabling of personalized services Create customer segments relevant to client objectives
Strategy to enhance workforce productivity using innovation around Customer 360 Enrich data from external sources
Create relevant metrics and create PowerBI dashboards
1 Day 3 Weeks 7 Weeks
Dynamics Migration
Draft Migration Strategy Analysis & Planning Iterative Build Iterative Data Migration Go-Live and Transfer to Support
Evaluate migration needs and develop an outcome based roadmap for success Study AS-IS existing system Provision Environment Extract data from source Conduct Trainings to experience trainers
Accelerate vision and roadmap activities that establish your migration outcomes Develop high-level Implementation & Communication Plan Validate build with environment Cleanse, de-duplicate Start communication on new platform release
Analyze iterative steps required to reach target TO-BE state Process build, map and fix issues Export data into target Go-live, validate release and transfer to support
Map objects from legacy to Cloud Migrate sample data from source to target Validate migrated data with (IT & Bus) Send release communication to users
5 Days 10 Days 30-90 Days 30 Days 5 Days

Power Platform Development


  • Build enterprise-class vertical solutions and add-on tools using low-code Power Platform.
  • Rapid delivery of cross platform, cross device ready business apps, add-on tools to enhance automation and efficiency of customer-facing functions.
  • Design, development and support of Canvas Apps and Model-driven Apps.
  • On Demand PowerApps provisioning and support.
  • Power Apps implementation and adoption best practices
PowerApps Assessment
Receive a free assessment to discuss how you are currently using or hoping to use the Power Platform including PowerApps & Power Automate
Recommendations on how PowerApps can be used for your App Modernization journey
Recommendation on licensing
Real-time case studies – how we have helped other customers
Real-time case studies – how we have helped other customers
1 Day

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