Hexaware’s automation solution radically transformed the Contract Management Process for a large European Pharma Company. A blend of Email Automation, Machine Learning based OCR and RPA solution has helped the customer create each contract (Structured and Unstructured data) in less than 30 minutes. Through this intelligent automation intervention, the customer has achieved the following benefits:
- 66% reduction in the Average Handling Time to process contracts
- 71% reduction in efforts to process contracts
- Ensured 100% closures in a day
- Cleared backlog of contracts to improve the holistic experience
