Internet Booking Engine
Personalize User Expectations at various touchpoints
The hospitality industry has gone through tremendous changes over the last decade as electronic distribution channels have emerged as a key performance indicator for all hotels. Hexaware’s in-depth knowledge of integrating various distribution channels has helped leading hotel providers ensure high utilization, guest satisfaction and industry regulation compliance.
Whether you are managing various corporate contracts, or focused on FIT business, our solution will help you achieve maximum mileage versus excellent stay experience. The blend of technology and guest information captured is only beneficial when the technology actually enhances the guests’ hospitality experience.
Creating Business Value by Enriching User Experience for Hotel’s Internet Booking Engine
Integrates seamlessly with the hotel or chain website; complete control over booking flow and specific functionality.
No hardware to buy or install and reduce the cost of ownership; rapid implementation; easily configured by users;
Mobile, Cloud & Social Media Enabled
Responsive Design to ensure that the Mobile version is as user friendly as the web one.
Keep track of valuable customer data from online guests; collect customer loyalty program data right at the point of sale
Customization & Personalization
Gives the guests the convenience of booking in their native language and currency
Seamless 3rd Party Integration
A 2 way interface between PMS, Hotel Bookings, GDS, OTA, Payment Gateways and other 3rd Party systems
Itinerary and Multi-Room Functionality
Makes it simple for guests to book rooms with no limits on number of room types or bookings in a single transaction
Unlimited Merchandizing Capabilities
Sell and promote your property with multiple images, dynamic packaging and promotional pricing
Customized KPI’s created to measure the effectiveness of any new strategies
Cross Sell Opportunities
By offering alternate destinations, properties or even dates
Redefine Your Hotel Experience
|User Friendly||Easy to use and offers an interactive, multimedia experience|
|Customization||Can be Fully tailored, bespoke to suit hotel business’ needs and adhere to brand guidelines|
|Personalization||Personalized according to guest preferences|
|Property Information||Easy access to hotel and destination information, rates, promotions and more|
|Web Based CMS||Web-based content management system that enables the hotel to update app content. Changes are instant!|
|Integrations||Integration with other systems within hotel such as PMS, IPTV, POS, RMS/BMS reservation systems and service monitoring systems|
|Marketing||Access to a wide range of content for internal and external products, services and information. Offers the ability to push offers and promotions to guests.|
|Multilingual||Multilingual functionality enabling the hotel to interact with guests around the globe|
|Guest Survey||Send relevant guest satisfaction surveys, ensuring a high percentage of feedback|
I-Beacon is expected to remodel the way hospitality industry works –
With the Beacon technology, Hotel industry can provide their guests a new, convenient way of travel or stay experience. These small and inexpensive transmitters can be used by leading hotel & travel brands to communicate with consumers on their smartphones while they’re physically present at airports and hotels.
Hexaware, with its key focus at hospitality industry, can help integrating i-beacon technology in your hotel or resort with our platform management, which will not only help in building guest loyalty but also increase your sales and help you analyzing your traffic & create a personified experience.
How Hotels can use Beacon Technology to Augment Guest Experiences:
The ability to bypass the front desk and use a smartphone as a room key will roll out in 2016
The guest using bluetooth, the app-based system can automatically check you in, tell you your room number and be used to unlock the door without collecting a conventional key card from reception.
Bypassing the check-in desk entirely; the guests can simply register their phone in advance and opt in to the system through a push notification.
A second alert will let you know when you’ve been automatically checked in on your arrival date, post which, the app tells you your room number and is ready to unlock the door with a tap.
Rail Reservation Automation Framework
We at Hexaware have a wealth of knowledge in developing and re-engineering various systems related to passenger retail and fulfillment for our Rail partners.
Test automation of TIS (Ticket Issuing Systems) is major challenge for Rail Reservation platforms. Basis our proven track record in rail domain, we have simulated and automated the standard passenger rail ticket issuing System. TIS can be part of a Ticket Vending Machine (TVM) or Ticket Wending Equipment (TWE) used by booking clerks or it can be WEB or Mobile based TIS also.
Hexware’s Rail Reservation Simulation and Automation Framework include:
How it all works
Who All Benefits from this RAIL Automation tool
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