Manufacturing IT Solutions, Manufacturing Technology Services

Reduce Operational Expenses and Improve Time-to-Market

Traditionally, manufacturers operated within the bounds of their factories and offices. However, now, they are breaking these boundaries to interact with multiple levels of supply chain partners, invest in operational intelligence, strive to meet stringent compliance norms, explore micro-logistics networks to enable the promise of accelerated delivery for select products and customers, rapid prototyping through additive manufacturing otherwise termed as 3D printing in transforming ideas or concepts to successful products in lesser time and enhancing customer experience through virtual reality.

This new operating paradigm drive the need for seamless and consistent visibility across all stakeholders and assets as well as deep, real-time insights and adapting to data2 digital concepts. This need is further accentuated by the need for differentiation with value-added services driving differentiation more than just having best-in-class products. Manufacturers are responding to these challenges by re-designing their processes, operations, and IT systems to be more agile and competitive.

Our clientele includes some of the leading and most innovative companies in sectors such as:

  • Automotive
  • Discrete Manufacturing
  • Engineering, Procurement and Construction
  • Hi-Tech

Manufacturing Business Intelligence

Manufacturers are streamlining the information flow both across the organization and through the tiers of the supply chain to reduce cycle time and adapt quickly to market changes.

Organization has to review various metrics and such insights require data at a granular level from internal systems and external sources, which is then analyzed within the specific business context and subject to causal analysis. This helps manufacturers glean actionable insights in near real-time and make smart business decisions.

Hexaware customer engagements in the Business Intelligence & Analytics space has been across wide spectrum of functions as sales, services, planning, manufacturing, procurement, supply chain, projects, human capital, finance and on various technology platforms and tools. The breadth of engagements covers multiple countries and plants/networks.

Asset Performance Management

Maintenance Management is a complex, technical and highly critical area for asset-intensive organizations. It is characterized by persistent cost pressure, production growth, and increasing demand for “zero” down-time and compliance.

Overall Asset Effectiveness is a key performance indicator in Total Productive Maintenance (TPM) and Lean Manufacturing and is a factor of:

  • Availability
  • Efficiency
  • Quality

In order to improve the Overall Asset Effectiveness and achieve operational excellence in asset lifecycle management, there is continuous need to improve equipment performance, operating procedures, and maintenance processes. The offerings from Hexaware not only help customers in managing the gamut of enterprise asset life cycle management but also enable getting higher returns on assets.

Leveraging standard ERP & Asset Maintenance applications, integration with sensors and analyzing various data streams from assets in the plant and on the field.

The benefits have been deeply leveraged through application of IoT concepts and Big Data platforms.

Real time Monitoring – Instantly detect events that:

  • Indicate loss of productivity via device alarms, mode changes and excessive loads.
  • Might lead to break downs, safety hazards, product quality deterioration or loss of service.

Analytics – Analyze masses of historical data to derive:

  • Patterns and trends behind production losses.
  • Patterns and trends related to break downs and incidents.


  • Factory Integration (PLC, CNC, Energy Meters, Bar Code Readers, Thermostats, etc.)
  • Application Integration (ERP, MES, CMMS).

Business Process Services

Manufacturing companies are adopting new technologies to streamline their business processes and achieve better supply chain visibility, drive improvements in sales through better business insights and enhanced customer services. Hexaware helps customers in immediate cost savings and operational excellence through deep competency in providing business process services for some industry leaders in areas of order management, logistics and sales support, customer service human resource and finance & accounting operations.

Data Management Services

Manufacturers often face major challenges in getting master data information of their product, customer, vendor, locations and asset details. It is the base repository used in the entire manufacturing value chain throughout an enterprise to make key business decisions.

Gaps in master data information can result in redundant and inconsistent processes leading to rise of quality problems related to process and product and lowering the product brand value.

With proper Master Data setup, an enterprise can achieve a holistic view and visibility of its internal operations, streamlined vendor management, can handle field issue with proper tracking and traceability, product re-engineering and analyze customer behavior.

Hence there is a need for continuous synchronization of product data which can be achieved through our solution. Hexaware has extensively partnered with Riversand in offering a complete master data management package in driving collaboration and process efficiency for manufacturers.

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