Xenon – AI-led Application Support Platform for Guidewire
Guidewire Application Performance has a direct impact on your Business. To ensure a consistently smooth experience for customers, Guidewire applications need to run efficiently 24×7.
In order to ensure that your Guidewire Applications support your business, you need to:
Align IT and business goals
Spend time improving your application performance rather than firefighting to make the application available 24×7
The reality is that application teams spend 80% of their time in Reactive/BAU activities, and struggle to find time for preventive and perfective maintenance activities. Hexaware’s AI-led Guidewire Application Support helps you reduce the time you spend on Reactive maintenance by:
Automating recovery when prevention is not possible
Enabling Self-Service where #1 and #2 don’t work
Why work with us?
Our credo is Automation First, Self Service Next and Smart People last. In order to help efficiently run Guidewire InsuranceSuite and EnterpriseEngage, we follow a 5-step approach, ably supported by our AI/ML based platform, Xenon. This approach involves:
Continuous Monitoring and Reporting: To align Business and IT KPIs
Automation-led Operations to prevent incidents and automate recovery
Optimized operating model and PEX: To improve efficiency, resolve incidents first time right and reduce release cycle time
Risk Free Transition: Guarantees accelerated transition at fixed cost
Innovation & Customer Delight: Over and above contractual obligations
15-25% guaranteed benefits through automation and process excellence