Pressing challenges such as ensuring affordability, patient centricity and superior outcomes leave little room for laggards in today’s competitive healthcare marketplace. Hexaware helps healthcare providers reimagine care delivery and patient engagement through digital transformation. Our suite of offerings provides comprehensive support across the value chain ranging from modernization of legacy systems to operational optimization. Our solutions drive patient-centric preventive care at affordable costs by leveraging analytics and leading technologies.

There is a pressing need for Payers and TPAs to provide seamless digital member engagement across platforms and devices, support new product and service offerings, shift towards new market models like value-based payments, adhere to compliance requirements while holding down costs and improving efficiency. Hexaware can be their partner and help them in their digital transformation journey by helping reimagine member experience, and reengineer business process leveraging a unique combination of intelligent automation and digital technologies.

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Digital Engagement

Digital Engagement

Hexaware’s Digital member engagement solutions help Payers improve member experience by providing customizable out-of-the-box Healthcare Payer CRM. Efficient engagement touch points are created by the usage of new-age channels like chatbots, Alexa, etc. Member sentiment and actions are tracked across the member journey to develop strategies to enhance member satisfaction.

The engagement layer is enabled by microservice-based API layer, which encapsulates and presents the required services from the core legacy layer.

Hexaware’s hFraud engine

Automate Business Process

Hexaware’s Payer Digital Managed Services (DMS) help Payers automate and optimize enrollment and claims processing, improve efficiencies, and overcome functional deficiencies and gaps in legacy systems, leveraging RPA and intelligent automation (AI/ ML) combined with high accuracy.

Legacy Modernization

Automate Testing

Automation First approach to automate all phases of testing from Test case and synthetic data generation to test execution and reporting. Holistic automation for entire testing lifecycle across all layers of an application (UI, Service, Data layer) to provide the ability to adapt to market changes quickly. Automate testing of UI of core administration platform, benefit plan changes and configurations to reduce costs and adhere to timeline mandates.

The healthcare industry is going through significant transformation in the face of increasing demand for affordable and quality care delivery. Emerging technologies help address these dynamic market needs, and enable healthcare providers and health systems to collaborate across the value chain and gain meaningful business insights. This, in turn, facilitates cost containment, patient-centered care and enhanced care delivery. Hexaware offers services and solutions that enable you to harness the power of digital technology to create a more patient-focused environment that is both integrated and efficient.

Hexaware partners with providers and brings unique services and solutions you need to create a more patient-focused environment that is interconnected and efficient.

Population Health Management

Population Health Management

Hexaware provides solutions and services to support Population Health Management for providers.

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Revenue Cycle Management

Revenue Cycle Management

Get faster payments, optimize revenue, manage denials and obtain efficiencies

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Regulatory Compliance & Reporting

Regulatory Compliance & Reporting

Enhance decision making and ensure timely compliance with accurate reporting

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Hexaware’S Data Digital Services

Data2Digital

Hexaware’s Data to digital services enable organizations to digitally reimagine care delivery and engagement models by harnessing the power of social, mobile, Cloud and analytics.

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The Life Sciences value chain is undergoing a major shift, with focus on an aging population and chronic diseases, patent expiry coupled with reduced investment in new molecular entities, downward cost pressure and equally importantly consumer expectation of “uberization” of services. Life Sciences organizations world over have to frame their strategies for cost optimization and at the same time “digitally” engage their consumers.

Hexaware offers solutions and services that enable Life Sciences organizations to shrink their cost of operations and invest the savings in boosting their consumer engagement in a digital environment. Hexaware can help pharmaceutical companies and CROs in their cloud adoption journey and also enable them to harness the power of data and empower business stakeholders with insights for informed decision making.

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Member Engagement

Pharma Cloud Migration

Hexaware’s GxP-compliant Cloud migration solution provides an end-to-end solution from Assessment using Hexaware’s own Cloud Readiness Index to Architecting the Cloud Solution, automating the Cloud Migration and Validation, and ensuring Continuous Compliance monitoring. This ensures smooth cloud migration journey for life sciences players and helps them leverage big data analytics and automation for business transformation.

Risk Stratification And Member Outreach

Commercial Insights

Data-driven Commercial solution for sales and marketing enablement. Data on the cloud to empower the sales and marketing team with intelligent decision-making tools that will enable them to effectively interact with HCPs, and make meaningful business decisions to drive maximum revenue and increase sales.

Program RoI Analysis

Automate Business Processes

Enable life science companies to automate and optimize business processes such as pharmacovigilance and investigator payments using RPA and intelligent automation (AI/ ML), and help ensure faster site startup, the conduct of operations and accurate safety reporting.

Program RoI Analysis

Business Transformation

Unified solution for site monitoring to increase CRA utilization, improve consistency and accuracy with reduced timeframes for each subject review. This involves implementation of the Business Rule Engine and BPM workflow, which provides agility to change business rules at runtime based on trial needs.

Whether you are a wellness and disease management organization, fitness company or a lifestyle management organization, the very fundamentals of the industry are changing. Members today are leading multifaceted life styles which makes understanding them complex. Lack of integration between core applications and customer data sources are furthering the gap.

Hexaware helps wellness and lifestyle companies derive holistic member insights by integrating applications and customer data sources. This enables you to offer consumer-centric wellness solutions, and in turn, drive greater member engagement and retention.

Member Engagement

Member Engagement

Contains services and solutions that enable organizations to create new engagement strategies and build the foundational infrastructure necessary to power digital success.

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Risk Stratification And Member Outreach

Risk Stratification and Member Outreach

Hexaware’s health FIT solution is designed to combine wearable technology & employee wellness data along with their health data and perform comprehensive analysis.

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Program RoI Analysis

Program RoI Analysis

We offer services that look at measuring ROI using multiple parameters that reflect how outcomes affect employees personally and improve organization performance

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