Our Presence is around the world

Experience

• 6 month sales experience required.

Language

• Tamil/Telugu/Kannada

Education

HSC and above

Mandatory:

• Adherence to company policies, rules and regulations

• Fluent English Communications skills

1. Should have 10+ years’ work experience from BPO including 3+ years into end to end BPO Transition.
2. Worked on MS Excel, MS Visio, MS Project ,MS Word & MS PPT
3. Knowledge of creating and tracking project progress on MS Project    Desired PMP Certification.

1. 8-10 years of prior training experience in reputed call centers and handled a team of Trainers/Sr Trainers/AMs
2. Inbound and Outbound Voice domain experience is a must. Soft skills and Communication training knowledge is an add on preferred.
3. Good knowledge /background of the retail industry training experience is preferred.
4. Excellent verbal, written and interpersonal communication skills.
5. Must be self-motivator and self-starter.
6. Focused on quality and customer service.
7. Solid time management skills.
8. Must be able to effectively deal with people at all levels inside and outside of the Company.
9. Creative ability, writing proficiency and visual graphics design ability.

Education

Mandatory: Graduates from any stream or Global Equivalent degree

Experience

1. Minimum 1+ year experience as a Team Leader/Team Coach in voice/chat process

2. Minimum of 3 year of work experience in a Voice/chat Program from premium contact centers

Technical Competencies: (Job related)

1. Proficient in MS Office – Excel, Word and Powerpoint and possess knowledge of GreenBelt, Lean, Scheduling etc

2. Sound Knowledge of monitoring and reporting tools such as Avaya CMS, Aspect, Verint WFO and BI Tools

3. Should be aware of Ecommerce industry and should have used it in daily professional life

Operations:

1. Facilitate day to day Operations

2. Handling 2nd level escalated calls.

3. Checking on call distribution and/or other operational roadblocks and helping ease them for his/her team

4. Keep a close track and drive NPS and critical call parameters like AHT and quality scores & continuously review/coach CSAs on the same

5. Maintain accurate and updated knowledge of all Amazon’s procedures and systems

6. Provide assistance to CSAs on product and assist CSAs with customer complaints, wherever necessary

7. Brief the teams daily on changes and issues that affect customers or the team and ensure that staff has access to this information

8. Encourage and implement best practice across the team

Experience

Min 1 yr of experience as a Quality Analyst

Technical Competencies: (Job related)

Knowledge of Quality tools

Basic knowledge of Excel

YB Trained preferred

Soft Skills: (Job related)

Required to be able to communicate with different stakeholders effectively

Education

Mandatory: Graduate from any stream

Mandatory: Should be open to rotational shifts/Weekly offs

Desirable: Customer support background

1. Review Existing Training Materials and Identify need for updating the same. Should be able to create new content as and when necessary

2. Conduct and periodically review contents/initial training material of the initial training of New Hires of the process.

3. Develop and conduct Refreshers based on Training needs for existing Agents and help prepare them for the job.

4. Using trending data from Quality Assurance reports, create one-on-one or group trainings to resolve training discrepancies.

5. Evaluate client’s training requirements and establish training goals/completion milestones

6. Develop and implement client-specific training programs and material using input from Project Managers, client training materials and Knowledge System contents.

7. Coordinate training activities looping in Hexaware and client stakeholders.

8. Facilitate role-playing, test, certification, and remediation.

9. If needed, should be able to assist Human Resources and Call Center Management in participating in the selection process of potential candidates;

10. Work with the internal management staff to develop and facilitate motivational activities for the advisors.

11. Provide assistance in developing cross-training materials and SOPs, as required;

12. Preparation of Training Plans, and relevant Training reports and Dashboards.

13. Perform other duties as assigned.

14. Ability to work in night/rotation shifts as well. Process could also demand a 6 day working and should be open for it accordingly.

1. The incumbent would lead the Quality team and the primary responsibility will be to monitor the work allocation, attend client calls and SMR, prepare different reports, work closely with Ops to ensure that the process is functioning smoothly.

2. Manages a team of 15 to 20 Quality Analysts

3. To manage transaction quality profile for a customer service voice and email process

4. Participates in design of call & email monitoring formats and quality standards

5. Defines Quality Framework, CTQs and implementation of Quality Control Plan

6. To conduct audits as per defined guideline and sampling for transaction monitoring

7. To ensure 100% closure of feedbacks

8. To create and publish regular audit reports with management and clients (daily, weekly, monthly)

9. To identify gaps and conduct feedback and refresher sessions with agents to improve Quality of calls & emails

10. To drive process improvement initiatives

11. To drive calibration sessions with internal or external customers

12. To conduct training for group of agents, when needed

13. To conduct quality induction for new hire batch

14. Leads quality monitoring and analysis team and provide trend data to site management team on a regular basis

15. Gives subordinate opportunities to develop their own expertise and delegates effectively to ensure shared responsibility for work output

16. Maintain overview of daily records, MOMs and Action items

17. Organize touch-base meetings with Operations Leadership and discuss on AOIs and major concerns

Experience

1. Minimum of 1+ year as an Assistant Manager

2. Needs to be high on responsibility and ownership

3. Should have managed multiple processes and ensured delivery within timelines

4. Demonstrated ability to understand staffing, process efficiencies, and goal achievement while managing contact center cost

5. Extensive experience with telephony and workforce management software programs

6. Experience required with inbound/outbound contacts and back office preferred – experience integrating multiple channels into a service model

7. Should have exhibited excellent problem solving, critical thinking and communication skills, a detail-oriented personality, and a collaborative spirit;

8. Proven demonstration of ability to work with diverse team members and manage multiple and competing priorities

9. A commitment to being attentive, persistent, and flexible. Also protective of the integrity and purpose of our organization

Education: Graduates from any stream

Mandatory:

1. Adherence to company policies, rules and regulations

2. To follow quality processes thoroughly using checklist standards.

3. Responsible for complying with all QMS and ISMS Policies and procedures

1. Should understand throughput calculation metrics like attrition, shrinkage.

2. Should have handled a minimum of 15 to 25 agents as Team Lead.

3. Should be able to handle the team’s weekly reviews and encourage team to meet organizational goals

4. Responsible for staff retention within the team.

5. Should be aware of KRAS, KPIS, SLA, AHT, Occupancy, Attrition Formula, Shrinkage formula.

6. Should have Min 2 years of experience as Team Leader

1. Engage and influence units in driving Training and Development initiatives

2. Engage units to co-create Training and Development programs/plans

3. Design, plan and execute specific unit requirements including domain and skill certification

4. Roll out and drive training need analysis

5. Facilitate scheduled and adhoc training delivery

6. Support customization of modules as per unit’s requirements

7. Identify and coordinate with vendors/institutes to provide external training programs as per unit’s requirement

8. Drive and support MDP initiatives

Provide inputs for development/enhancement of modules

9. Ability to support multiple project roll outs

10. Ensure client satisfaction, leading to high scores in VOC

H-1B non-immigrant worker is being sought by Hexaware Technologies, Inc. through the filing of a labor condition application with the Employment and Training Administration of the U.S. Department of Labor.

Employment Information:

Note:

1. The labor condition application is available for public inspection at the worksite locations – Northern Trust, 50 South LaSalle Street, L-7 Chicago IL 60603 and 6301 North Sheridan Road, Apartment 22P, Chicago IL 60660 (Home Office). Hexaware Technologies, Inc. will also retain a copy of the posting confirmation for inspection in the PAF file at its registered office at 101 Wood Ave. S., Suite 600, Iselin, NJ 08830.

2. Complaints alleging misrepresentation of material facts in the labor condition application and/or failure to comply with the terms of the labor condition application may be filed with any office of the Wage and Hour Division of the United States Department of Labor.

3. Complaints alleging failure to offer employment to an equally or better qualified U.S. worker, or an employer’s misrepresentation regarding such offer(s) of employment, may be filed with the Department of Justice, 10th Street & Constitution Avenue, NW., Washington, DC 20530.

Internal Use:

This is to certify that the above notice was posted for the period from                   to                 (for at least 10 consecutive business days).

Hexaware Technologies, Inc. is filing a Labor Condition Application (LCA) with the U.S. Department of Labor’s Employment and Training Administration. One (1) H-1B nonimmigrant worker is being sought by Hexaware Technologies, Inc. for the occupation of Senior Technical Architect (15-1132.00, Software Developers, Applications) for a period of employment from April 19, 2021 through April 18, 2024 at a wage rate of $145,246.00 to 165,000.00 per year. The location where the H-1B nonimmigrant worker will be employed is the following: Trustmark Insurance, 400 N. Field Drive, Lake Forest, IL 60045 and 2000 Walnut Ave, Apt #E205, Fremont, CA 94538. The LCA is available for public inspection at Hexaware Technologies, Inc., 101 Wood Avenue South, Ste. 600, Iselin, NJ 08830.

Complaints alleging misrepresentation of material facts in the labor condition application and/or failure to comply with the terms of the labor condition application may be filed with any office of the Wage and Hour Division of the United States Department of Labor.

This notice was posted under one of the following manners permitted under Chapter 20, Section 655.734 of the Code of Federal Regulations from _______________ to _______________.

Hexaware Technologies, Inc. is filing a Labor Condition Application (LCA) with the U.S. Department of Labor’s Employment and Training Administration. One (1) H-1B nonimmigrant worker is being sought by Hexaware Technologies, Inc. for the occupation of Technical Architect (Eagle Consultant) (15-1199.00, Computer Occupations, All Other) for a period of employment from April 16, 2021 through April 15, 2024 at a wage rate of $67,766.00 to $90,000.00 per year. The location where the H-1B nonimmigrant worker will be employed is the following: New York Life Investments, Goldman Sachs Tower, 30 Hudson Street, Jersey City, NJ 07302. The LCA is available for public inspection at Hexaware Technologies, Inc., 101 Wood Avenue South, Ste. 600, Iselin, NJ 08830.

Complaints alleging misrepresentation of material facts in the labor condition application and/or failure to comply with the terms of the labor condition application may be filed with any office of the Wage and Hour Division of the United States Department of Labor.

This notice was posted under one of the following manners permitted under Chapter 20, Section 655.734 of the Code of Federal Regulations from _______________ to _______________.

H-1B non-immigrant worker is being sought by Hexaware Technologies, Inc. through the filing of a labor condition application with the Employment and Training Administration of the U.S. Department of Labor.

Employment Information:

Note:

1. The labor condition application is available for public inspection at the worksite locations – Northern Trust, 333 S Wabash Ave, Chicago IL 60604 and 505 N McClurg Ct, Apt 3801, Chicago IL 60611 (Home Office). Hexaware Technologies, Inc. will also retain a copy of the posting confirmation for inspection in the PAF file at its registered office at 101 Wood Ave. S., Suite 600, Iselin, NJ 08830.

2. Complaints alleging misrepresentation of material facts in the labor condition application and/or failure to comply with the terms of the labor condition application may be filed with any office of the Wage and Hour Division of the United States Department of Labor.

3. Complaints alleging failure to offer employment to an equally or better qualified U.S. worker, or an employer’s misrepresentation regarding such offer(s) of employment, may be filed with the Department of Justice, 10th Street & Constitution Avenue, NW., Washington, DC 20530.

Internal Use:

This is to certify that the above notice was posted for the period from                   to                 (for at least 10 consecutive business days).

H-1B non-immigrant worker is being sought by Hexaware Technologies, Inc. through the filing of a labor condition application with the Employment and Training Administration of the U.S. Department of Labor.

Employment Information:

Note:

1. The labor condition application is available for public inspection at the worksite locations – IQVIA, 1510 Valley Center Parkway, Suite 100, Bethlehem, PA 18017 and 4651 Woodbrush Way, Allentown, PA 18104 (Home Office). Hexaware Technologies, Inc. will also retain a copy of the posting confirmation for inspection in the PAF file at its registered office at 101 Wood Ave. S., Suite 600, Iselin, NJ 08830.

2. Complaints alleging misrepresentation of material facts in the labor condition application and/or failure to comply with the terms of the labor condition application may be filed with any office of the Wage and Hour Division of the United States Department of Labor.

3. Complaints alleging failure to offer employment to an equally or better qualified U.S. worker, or an employer’s misrepresentation regarding such offer(s) of employment, may be filed with the Department of Justice, 10th Street & Constitution Avenue, NW., Washington, DC 20530.

Internal Use:

This is to certify that the above notice was posted for the period from                   to                 (for at least 10 consecutive business days).

H-1B non-immigrant workers are being sought by Hexaware Technologies, Inc. through the filing of a labor condition application with the Employment and Training Administration of the U.S. Department of Labor.

Employment Information:

Note:

1. The labor condition application is available for public inspection at the worksite location – Trustmark Insurance, 400 N. Field Dr, Lake Forest, IL,60045 and 1249 Orleans Dr, Mundelein, IL,60060 (Home Office). Hexaware Technologies, Inc. will also retain a copy of the posting confirmation for inspection in the PAF file at its registered office at 101 Wood Ave. S., Suite 600, Iselin, NJ 08830.

2. Complaints alleging misrepresentation of material facts in the labor condition application and/or failure to comply with the terms of the labor condition application may be filed with any office of the Wage and Hour Division of the United States Department of Labor.

3. Complaints alleging failure to offer employment to an equally or better qualified U.S. worker, or an employer’s misrepresentation regarding such offer(s) of employment, may be filed with the Department of Justice, 10th Street & Constitution Avenue, NW., Washington, DC 20530.

Internal Use:

This is to certify that the above notice was posted for the period from                   to                 (for at least 10 consecutive business days).

Hexaware Technologies, Inc. is filing a Labor Condition Application (LCA) with the U.S. Department of Labor’s Employment and Training Administration. One (1) H-1B nonimmigrant worker is being sought by Hexaware Technologies, Inc. for the occupation of Computer Systems Engineer/Architect (15-1199.00, Computer Occupations, All Other) for a period of employment from March 26, 2021 through March 25, 2024 at a wage rate of $74,100.00 per year. The location where the H-1B nonimmigrant worker will be employed is the following: Cox Enterprises Inc., 6205A Peachtree Dunwoody Road, Atlanta, GA 30328 and 4867 Ashford Dunwoody Road, Apt 11316, Atlanta, GA 30338. The LCA is available for public inspection at Hexaware Technologies, Inc., 101 Wood Avenue South, Ste. 600, Iselin, NJ 08830.

Complaints alleging misrepresentation of material facts in the labor condition application and/or failure to comply with the terms of the labor condition application may be filed with any office of the Wage and Hour Division of the United States Department of Labor.

This notice was posted under one of the following manners permitted under Chapter 20, Section 655.734 of the Code of Federal Regulations from _______________ to _______________.

Hexaware Technologies, Inc. is filing a Labor Condition Application (LCA) with the U.S. Department of Labor’s Employment and Training Administration. One (1) H-1B nonimmigrant worker is being sought by Hexaware Technologies, Inc. for the occupation of Senior Technical Architect (15-1132.00, Software Developers, Applications) for a period of employment from March 22, 2021 through March 21, 2024 at a wage rate of $103,600.00 per year. The location where the H-1B nonimmigrant worker will be employed is the following: Cox Enterprises Inc., 6205-A Peachtree Dunwoody Road, Atlanta, GA 30328 and 4867 Ashford Dunwoody Road, Apt 11002, Atlanta, GA 30338. The LCA is available for public inspection at Hexaware Technologies, Inc., 101 Wood Avenue South, Ste. 600, Iselin, NJ 08830.

Complaints alleging misrepresentation of material facts in the labor condition application and/or failure to comply with the terms of the labor condition application may be filed with any office of the Wage and Hour Division of the United States Department of Labor.

This notice was posted under one of the following manners permitted under Chapter 20, Section 655.734 of the Code of Federal Regulations from _______________ to _______________.

H-1B non–immigrant workers are being sought by Hexaware Technologies, Inc. through the filing of a labor condition application with the Employment and Training Administration of the U.S. Department of Labor.  

Employment Information: 

Note: 

1. The labor condition application is available for public inspection at the worksite location – The Northern Trust Co. – 333 South Wabash Ave., Chicago, IL, 60604. Hexaware Technologies, Inc. will also retain a copy of the posting confirmation for inspection in the PAF file at its registered office at 101 Wood Ave. S., Suite 600, Iselin, NJ 08830. 

2. Complaints alleging misrepresentation of material facts in the labor condition application and/or failure to comply with the terms of the labor condition application may be filed with any office of the Wage and Hour Division of the United States Department of Labor. 

1. Complaints alleging failure to offer employment to an equally or better qualified U.S. worker, or an employer’s misrepresentation regarding such offer(s) of employment, may be filed with the Department of Justice, 10th Street & Constitution Avenue, NW., Washington, DC 20530 

Internal Use: 

This is to certify that the above notice was posted for the period from                   to                 (for at least 10 consecutive business days).  

Hexaware Technologies, Inc. is filing a Labor Condition Application (LCA) with the U.S. Department of Labor’s Employment and Training Administration. One (1) H-1B nonimmigrant worker is being sought by Hexaware Technologies, Inc. for the occupation of Senior Technical Architect (15-1132, Software Developers, Applications) for a period of employment from March 18, 2021 through March 17, 2024 at a wage rate of $121,160.00 to $125,000.00 per year. The locations where the H-1B nonimmigrant worker will be employed is the following: The Northern Trust Company, 181 W Madison Street, Chicago, IL 60602 and Residential Address, 24391 Avenida De La Carlota, Apt #425, Laguna Hills, CA 92653. The LCA is available for public inspection at Hexaware Technologies, Inc., 101 Wood Avenue South, Ste. 600, Iselin, NJ 08830. 

Complaints alleging misrepresentation of material facts in the labor condition application and/or failure to comply with the terms of the labor condition application may be filed with any office of the Wage and Hour Division of the United States Department of Labor.  

This notice was posted under one of the following manners permitted under Chapter 20, Section 655.734 of the Code of Federal Regulations from _______________ to _______________. 

Hexaware Technologies, Inc. is filing a Labor Condition Application (LCA) with the U.S. Department of Labor’s Employment and Training Administration. One (1) H-1B nonimmigrant worker is being sought by Hexaware Technologies, Inc. for the occupation of Project Manager (15-1199.09, Information Technology Project Managers) for a period of employment from March 11, 2021 through March 10, 2024 at a wage rate of $95,555.00 to $105,000.00 per year. The location where the H-1B nonimmigrant worker will be employed is the following: Grant Thornton, LLP, 171 N Clark Street, Ste 200, Chicago, IL 60601. The LCA is available for public inspection at Hexaware Technologies, Inc., 101 Wood Avenue South, Ste. 600, Iselin, NJ 08830.

Complaints alleging misrepresentation of material facts in the labor condition application and/or failure to comply with the terms of the labor condition application may be filed with any office of the Wage and Hour Division of the United States Department of Labor.

This notice was posted under one of the following manners permitted under Chapter 20, Section 655.734 of the Code of Federal Regulations from _______________ to _______________.

Hexaware Technologies, Inc. is filing a Labor Condition Application (LCA) with the U.S. Department of Labor’s Employment and Training Administration. One (1) H-1B nonimmigrant worker is being sought by Hexaware Technologies, Inc. for the occupation of Senior Technical Architect (15-1199.02, Computer Systems Engineers/Architects) for a period of employment from March 8, 2021 through March 7, 2024 at a wage rate of $94,224.00 to $130,000.00 per year. The locations where the H-1B nonimmigrant worker will be employed are the following: Ricoh USA, 1265 Drummers Lane, Suite # 200, Wayne, PA 19087 and Home Address, 10112 Black Mountain Road, Apartment No. 4, San Diego, CA 92126. The LCA is available for public inspection at Hexaware Technologies, Inc., 101 Wood Avenue South, Ste. 600, Iselin, NJ 08830.

Complaints alleging misrepresentation of material facts in the labor condition application and/or failure to comply with the terms of the labor condition application may be filed with any office of the Wage and Hour Division of the United States Department of Labor.

This notice was posted under one of the following manners permitted under Chapter 20, Section 655.734 of the Code of Federal Regulations from _______________ to _______________.

Hexaware Technologies, Inc. is filing a Labor Condition Application (LCA) with the U.S. Department of Labor’s Employment and Training Administration. One (1) H-1B nonimmigrant worker is being sought by Hexaware Technologies, Inc. for the occupation of Test Lead (15-1199.00, Computer Occupations, All Other) for a period of employment from January 18, 2021 through January 17, 2024 at a wage rate of $74,100.00 per year. The location where the H-1B nonimmigrant worker will be employed is the following: Elixir Rx Solutions, LLC, 2181 E Aurora Road, Suite 201, Twinsburg, OH 44087 and 4131 Spalding Forest Ct NE, Atlanta GA 30328. The LCA is available for public inspection at Hexaware Technologies, Inc., 101 Wood Avenue South, Ste. 600, Iselin, NJ 08830.

Complaints alleging misrepresentation of material facts in the labor condition application and/or failure to comply with the terms of the labor condition application may be filed with any office of the Wage and Hour Division of the United States Department of Labor.

This notice was posted under one of the following manners permitted under Chapter 20, Section 655.734 of the Code of Federal Regulations from _______________ to _______________.

H-1B non-immigrant workers are being sought by Hexaware Technologies, Inc. through the filing of a labor condition application with the Employment and Training Administration of the U.S. Department of Labor.

Employment Information:

Note:

1. The labor condition application is available for public inspection at the worksite location – Elixir Rx Solutions, LLC, 2181, E Aurora Road, #201 Building #A, Twinsburg, OH – 44087. Hexaware Technologies, Inc. will also retain a copy of the posting confirmation for inspection in the PAF file at its registered office at 101 Wood Ave. S., Suite 600, Iselin, NJ 08830.

2. Complaints alleging misrepresentation of material facts in the labor condition application and/or failure to comply with the terms of the labor condition application may be filed with any office of the Wage and Hour Division of the United States Department of Labor.

3. Complaints alleging failure to offer employment to an equally or better qualified U.S. worker, or an employer’s misrepresentation regarding such offer(s) of employment, may be filed with the Department of Justice, 10th Street & Constitution Avenue, NW., Washington, DC 20530

Internal Use:

This is to certify that the above notice was posted for the period from                   to                 (for at least 10 consecutive business days).

workers are being sought by Hexaware Technologies, Inc. through the filing of a labor condition application with the Employment and Training Administration of the U.S. Department of Labor.

Employment Information:

Note:

1. The labor condition application is available for public inspection at the worksite locations – Elixir Rx Solutions, LLC – 2181 E Aurora Rd #201, Twinsburg, OH 44087 and Residence location – 14 Forest Glen Dr, Highland Park, NJ 08904. Hexaware Technologies, Inc. will also retain a copy of the posting confirmation for inspection in the PAF file at its registered office at 101 Wood Ave. S., Suite 600, Iselin, NJ 08830.

2. Complaints alleging misrepresentation of material facts in the labor condition application and/or failure to comply with the terms of the labor condition application may be filed with any office of the Wage and Hour Division of the United States Department of Labor.

3. Complaints alleging failure to offer employment to an equally or better qualified U.S. worker, or an employer’s misrepresentation regarding such offer(s) of employment, may be filed with the Department of Justice, 10th Street & Constitution Avenue, NW., Washington, DC 20530

Internal Use:

This is to certify that the above notice was posted for the period from                   to                 (for at least 10 consecutive business days).

H-1B non-immigrant workers are being sought by Hexaware Technologies, Inc. through the filing of a labor condition application with the Employment and Training Administration of the U.S. Department of Labor.

Employment Information:

Note:

1. The labor condition application is available for public inspection at the worksite location – The Northern Trust, 333 South Wabash Ave, Chicago, IL – 60604. Hexaware Technologies, Inc. will also retain a copy of the posting confirmation for inspection in the PAF file at its registered office at 101 Wood Ave. S., Suite 600, Iselin, NJ 08830.

2. Complaints alleging misrepresentation of material facts in the labor condition application and/or failure to comply with the terms of the labor condition application may be filed with any office of the Wage and Hour Division of the United States Department of Labor.

3. Complaints alleging failure to offer employment to an equally or better qualified U.S. worker, or an employer’s misrepresentation regarding such offer(s) of employment, may be filed with the Department of Justice, 10th Street & Constitution Avenue, NW., Washington, DC 20530

Internal Use:

This is to certify that the above notice was posted for the period from                   to                 (for at least 10 consecutive business days).

H-1B non-immigrant worker is being sought by Hexaware Technologies, Inc. through the filing of a labor condition application with the Employment and Training Administration of the U.S. Department of Labor.

Employment Information:

Note:

1. The labor condition application is available for public inspection at the worksite locations – Ricoh USA, Inc., 1265 Drummers Ln, Wayne, PA 19087 and 165 Heritage Ln, Marchwood Apartments, Exton, PA 19341 (Home Office). Hexaware Technologies, Inc. will also retain a copy of the posting confirmation for inspection in the PAF file at its registered office at 101 Wood Ave. S., Suite 600, Iselin, NJ 08830.

2. Complaints alleging misrepresentation of material facts in the labor condition application and/or failure to comply with the terms of the labor condition application may be filed with any office of the Wage and Hour Division of the United States Department of Labor.

3. Complaints alleging failure to offer employment to an equally or better qualified U.S. worker, or an employer’s misrepresentation regarding such offer(s) of employment, may be filed with the Department of Justice, 10th Street & Constitution Avenue, NW., Washington, DC 20530.

Internal Use:

This is to certify that the above notice was posted for the period from                   to                 (for at least 10 consecutive business days).

Hexaware Technologies, Inc. is filing a Labor Condition Application (LCA) with the U.S. Department of Labor’s Employment and Training Administration. One (1) H-1B nonimmigrant worker is being sought by Hexaware Technologies, Inc. for the occupation of Systems Analyst for a period of employment from November 30, 2020 through November 29, 2023 at a wage rate of $87,200.00 per year. The location where the H-1B nonimmigrant worker will be employed is the following: Northern Trust Bank, 181 W Madison, Chicago, IL  60603. The LCA is available for public inspection at Hexaware Technologies, Inc., 101 Wood Avenue South, Ste. 600, Iselin, NJ 08830.

Complaints alleging misrepresentation of material facts in the labor condition application and/or failure to comply with the terms of the labor condition application may be filed with any office of the Wage and Hour Division of the United States Department of Labor.

This notice was posted under one of the following manners permitted under Chapter 20, Section 655.734 of the Code of Federal Regulations from _______________ to _______________.

Hexaware Technologies, Inc. is filing a Labor Condition Application (LCA) with the U.S. Department of Labor’s Employment and Training Administration. One (1) H-1B nonimmigrant worker is being sought by Hexaware Technologies, Inc. for the occupation of Data Warehousing Specialist (15-1199.07, Data Warehousing Specialists) for a period of employment from December 21, 2020 through December 20, 2023 at a wage rate of $100,000.00 to $105,000.00 per year. The location where the H-1B nonimmigrant worker will be employed is the following: Freeport-McMoRan Inc., 333 N Central Avenue, Phoenix, AZ 85004. The LCA is available for public inspection at Hexaware Technologies, Inc., 101 Wood Avenue South, Ste. 600, Iselin, NJ 08830.

Complaints alleging misrepresentation of material facts in the labor condition application and/or failure to comply with the terms of the labor condition application may be filed with any office of the Wage and Hour Division of the United States Department of Labor.

This notice was posted under one of the following manners permitted under Chapter 20, Section 655.734 of the Code of Federal Regulations from _______________ to _______________.

Hexaware Technologies, Inc. is filing a Labor Condition Application (LCA) with the U.S. Department of Labor’s Employment and Training Administration. One (1) H-1B nonimmigrant worker is being sought by Hexaware Technologies, Inc. for the occupation of Computer Systems Engineer/Architect (15-1199.00, Computer Occupations, All Other) for a period of employment from December 18, 2020 through December 17, 2023 at a wage rate of $76,000.00 to $80,000.00 per year. The location where the H-1B nonimmigrant worker will be employed is the following: Trustmark Insurance, 400 North Field Drive, Lake Forest, IL 60045. The LCA is available for public inspection at Hexaware Technologies, Inc., 101 Wood Avenue South, Ste. 600, Iselin, NJ 08830.

Complaints alleging misrepresentation of material facts in the labor condition application and/or failure to comply with the terms of the labor condition application may be filed with any office of the Wage and Hour Division of the United States Department of Labor.

This notice was posted under one of the following manners permitted under Chapter 20, Section 655.734 of the Code of Federal Regulations from _______________ to _______________.

Hexaware Technologies, Inc. is filing a Labor Condition Application (LCA) with the U.S. Department of Labor’s Employment and Training Administration. One (1) H-1B nonimmigrant worker is being sought by Hexaware Technologies, Inc. for the occupation of Lead Architect for a period of employment from December 3, 2020 through December 2, 2023 at a wage rate of $100,500.00 per year. The location where the H-1B nonimmigrant worker will be employed is the following: Elixir Rx Solutions, LLC., 2181 E. Aurora Road, Suite 201, Twinsburg, OH  44087. The LCA is available for public inspection at Hexaware Technologies, Inc., 101 Wood Avenue South, Ste. 600, Iselin, NJ 08830.

Complaints alleging misrepresentation of material facts in the labor condition application and/or failure to comply with the terms of the labor condition application may be filed with any office of the Wage and Hour Division of the United States Department of Labor.

This notice was posted under one of the following manners permitted under Chapter 20, Section 655.734 of the Code of Federal Regulations from _______________ to _______________.

H-1B non-immigrant worker is being sought by Hexaware Technologies, Inc. through the filing of a labor condition application with the Employment and Training Administration of the U.S. Department of Labor.

Employment Information:

Note:

1. The labor condition application is available for public inspection at the worksite locations – The Northern Trust Company, 181 W Madison St, Chicago IL 60602 and 510 West Belmont Avenue, Apt 1210, Chicago, IL 60657 (Home Office). Hexaware Technologies, Inc. will also retain a copy of the posting confirmation for inspection in the PAF file at its registered office at 101 Wood Ave. S., Suite 600, Iselin, NJ 08830.

2. Complaints alleging misrepresentation of material facts in the labor condition application and/or failure to comply with the terms of the labor condition application may be filed with any office of the Wage and Hour Division of the United States Department of Labor.

3. Complaints alleging failure to offer employment to an equally or better qualified U.S. worker, or an employer’s misrepresentation regarding such offer(s) of employment, may be filed with the Department of Justice, 10th Street & Constitution Avenue, NW., Washington, DC 20530.

Internal Use:

This is to certify that the above notice was posted for the period from                   to                 (for at least 10 consecutive business days).

Hexaware Technologies, Inc. is filing a Labor Condition Application (LCA) with the U.S. Department of Labor’s Employment and Training Administration. One (1) H-1B nonimmigrant worker is being sought by Hexaware Technologies, Inc. for the occupation of Systems Analyst for a period of employment from November 30, 2020 through November 29, 2023 at a wage rate of $87,200.00 per year. The location where the H-1B nonimmigrant worker will be employed is the following: Northern Trust Bank, 181 W Madison, Chicago, IL  60603. The LCA is available for public inspection at Hexaware Technologies, Inc., 101 Wood Avenue South, Ste. 600, Iselin, NJ 08830.

Complaints alleging misrepresentation of material facts in the labor condition application and/or failure to comply with the terms of the labor condition application may be filed with any office of the Wage and Hour Division of the United States Department of Labor.

This notice was posted under one of the following manners permitted under Chapter 20, Section 655.734 of the Code of Federal Regulations from _______________ to _______________.

Hexaware Technologies, Inc. is filing a Labor Condition Application (LCA) with the U.S. Department of Labor’s Employment and Training Administration. One (1) H-1B nonimmigrant worker is being sought by Hexaware Technologies, Inc. for the occupation of Client Manager for a period of employment from November 23, 2020 through November 22, 2023 at a wage rate of $149,940.00 per year. The location where the H-1B nonimmigrant worker will be employed is the following: Freeport McMoRan Inc, 333 N Central Ave, Phoenix, AZ 85004. The LCA is available for public inspection at Hexaware Technologies, Inc., 101 Wood Avenue South, Ste. 600, Iselin, NJ 08830.

Complaints alleging misrepresentation of material facts in the labor condition application and/or failure to comply with the terms of the labor condition application may be filed with any office of the Wage and Hour Division of the United States Department of Labor.

This notice was posted under one of the following manners permitted under Chapter 20, Section 655.734 of the Code of Federal Regulations from _______________ to _______________.