The payments of our client – a global bank were getting rejected in Costa Rica. Post investigation, we found that this was due to non-provision of the National ID and Tax ID, while making the payment requests. In Costa Rica these details are mandatory while making payments. On receiving this information from us, the client now has adeptly started including the National ID and Tax ID, while making payments in Costa Rica, resulting in zero rejections. https://hexaware.com/
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