Bank Reject Automation- PeopleSoft HCM NA Payroll: For one of our Client, a leading global professional services firm, their end clients existing Bank reject process was MANUAL that included receiving bank reject file from the Bank, reissuing the checks, updating the Direct Deposit’s Account number, Source Bank ID, & Account type for both Active and pension employees. Hexaware automated the Bank Rejects process to load all the rejects, update the direct deposit, to reissue checks & overpayments for Pensioners. This process eliminated the BPO teams manual effort and hundreds of rejected transactions could be processed within a few minutes, without any manual intervention.
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